Resort Management Services & Resort Development Consulting

Our resort management consulting team guides prospective tourism entrepreneurs and existing businesses while utilizing our 30+ years of 'boots on the ground' experience in the boutique, luxury adventure niche.

Our company helps others to succeed by providing solutions that focus on a broad scope of organizational themes. We’re a team of tourism professionals who help our clients, whether it be for a start-up or existing resort business, deal with the demands of the industry while optimizing and growing their organizations efficiently and with integrity.  

We work closely with owners and managers to ensure we understand the vision for start-ups and the inner workings of already established companies to assess the challenges faced.

We then collaboratively create a customized, practical and realistic plan for mitigating problem areas and optimizing opportunities, helping others achieve their business goals through strategically designed stages.

Our Areas of Expertise

    • Feasibility Studies
    • HR Management
    • Operational Systems
    • Product Concept & Development
    • Branding
    • Risk Mitigation
    • Sustainability
    • Natural Resource Management
    • Strategic Planning

Dragonfly Resort Management founded Siwash Lake Wilderness Resort, starting at ground level with a piece of raw wilderness; developing and fine-tuning over the years. Siwash has become a globally awarded, five-star operation and flagship property in the realm of ecotourism. The DRM management team possesses a solid track record with demonstrated ability for crafting a world-class resort and then operating consistently with a healthy bottom-line, happy staff, and customers who are blown away by their guest experience.

How To Build A World Class Luxury Resort- Without Investors - Forbes

Jun 27, 2017 - If you want to know what it takes to launch a Luxury Wilderness Retreat without taking on investors, take a page from DRM's book.

SiwashSynergy™ — A Holistic Perspective

As founders and managers of a 'best-in-class' facility, the Dragonfly Resort Management consulting team offers the tools and expert guidance to:
  • craft a world-class brand
  • cut costs
  • increase revenues
  • address HR issues and opportunities
  • develop product
  • create systems for more effective and efficient operations
  • devise growth, change and exit strategies
  • mitigate risk 
  • navigate the realm of travel trade
  • build a stellar website


In helping to move a company forward, our consultants offer innovative strategies that directly address the most critical issues and opportunities. We bring deep, functional expertise, but strive for a holistic perspective: helping to flush out value across boundaries and within the inner workings of any organization. While applying true SiwashSynergy™, our Dragonfly Resort Management consulting team optimizes the sum of the parts, not just the individual pieces of an operation.

We fully understand how challenging this industry can be. Many owners and managers are overwhelmed, burned out, and short of resources. We've overcome these issues and a myriad of other business hurdles ourselves.

We're ready to share our first-hand knowledge and support others who want to fulfill their vision, improve performance and standardize operations in order to increase their business's value across the board.

We can help solve a vast array of problems and facilitate advancement by offering sound, practical expertise with our well-proven methodologies and frameworks.
Lead Consultant, DRM

With a long history of offering the very best in bespoke service, we are 100% customer focused. Combining lessons learned with considerable empathetic abilities, the Dragonfly Resort Management approach to consulting falls along a continuum that is tailored to client needs: with a directive, expert approach at one end and a facilitative approach at the other. The desired outcome is owner-driven change.

As well, to be successful, organizations must embed sustainable principles in the core of their strategy, operations and culture. We work with companies to identify opportunities and develop robust business scenarios to make sustainability a source of ongoing and increasing value, creating impact for people, planet and profit.

Our end goal is to assist clients in improving their financial performance and making their organizations better places to work by ensuring that the entire organizational system is aligned and set up to deliver on clearly defined company objectives.