ARRIVAL/DEPARTURE DAYS
Guests may arrive and depart any day of the week when self-driving to the ranch. Our transfer package from Vancouver, with flights and ground transfers, is available any day of the week for 5, 6, and 7 night stays, when guests book our signature 'Find Your Wild' package.
 

MINIMUM STAY
3-night stay minimum in spring and early summer (May 21-July 15).
4-night stay minimum in mid-summer and fall (July 16-September 21).

CHECK IN & CHECK OUT TIMES
Check in between 3-6pm
Check out by 11am

INCLUSIONS
All of our packages include accommodation, food and beverages, alcohol, and full use of facilities and amenities between dawn and dusk for self guided activities. For our signature, fully all-inclusive 'Find Your Wild' package, a party of guests is assigned one private guide for one half-day activity each morning, and one half day activity each afternoon. Guests may book additional guides for additional activities, when available, for an extra cost. For all of our limited time Special Offers please refer to the specific inclusion details listed for each individual package.

EXCLUSIONS
For all packages, there are no guided activities offered on arrival and departure days, however a wide selection of self-guided activities is available on these days. Full-day adventures, taxes, resort fee, and transportation to and from the resort, are excluded (except for guests who book a 7-night stay with the 'Find Your Wild' package, return transfers are included from Vancouver). Half-day privately guided adventures, wellness services, and the Free-Range Kids childcare program may or may not be included, depending on guests' choice of package.

ACCOMMODATION PREFERENCES
Accommodations are assigned upon request at time of booking based on availability. Accommodations have differing minimum occupancy rates.

PAYMENT TERMS
A 25% deposit is payable by bank wire transfer, bank to bank transfer, or e-transfer at time of booking to secure your stay at Siwash Lake. For group bookings, the amount of deposit payment required is 50% at time of booking. Transfer package costs are payable in full at time of deposit, in order to secure seats on flights. The balance for your stay is due not less than 90 days prior to the arrival date, by bank wire transfer, bank to bank transfer, or e-transfer. Rates are billed in Canadian dollars. 

TAXES
Total taxes are 13%, including Canadian Goods and Services Tax (GST), Provincial Sales Tax (PST), Provincial Hotel Accommodation Tax (MRDT), and an on-site Conservation Levy (ECO). The conservation and environmental levy is guests' contribution towards SLWR's commitment to fair trade, ethical farming practices, growing food at the ranch and purchasing from local suppliers whenever possible. It helps the ranch maintain a minimal environmental footprint and supports sustainability initiatives, land stewardship and conservation projects. Siwash Lake Wilderness Resort & Ranch is Platinum certified for sustainability based on a rigorous third party audit, every two years.
 
RESORT FEE
A 5% resort fee is calculated on the pre-tax bill and is applied toward the extraordinary costs of natural resource management, operating in a remote location, and BC provincial regulatory fees, including but not limited to backcountry recreation permits and activity licenses for guests.

GRATUITIES
Siwash Lake is a gratuity-free resort — staff members do not work for tips. Our staff is dedicated to ensuring all guests have a memorable vacation. Accordingly, all staff members are well-compensated and highly valued by the management and owners. If you’d like to recognize exemplary service, a kind note, a review on social media or a “thank you” is always appreciated, but never expected. We look forward to serving you!

TRIP ENHANCEMENTS & INCIDENTALS
Cash, VISA, MasterCard, or e-transfer at the end of guest stay may pay for incidental charges and trip enhancements.

Cancellations and Booking Amendments We understand that occasionally events could occur preventing you from joining us for your vacation. Life is full of surprises and so is travel! You can’t predict a missed flight connection, job loss, death of a family member, or your own illness or injury. While we certainly do our best to support our guests who find themselves in unforeseen circumstances, we do not offer refunds and due to our small size and seasonality, our cancellation policy is strictly enforced. To avoid any financial hardship that an unexpected cancellation or interruption could cause, we strongly recommend purchasing Trip Cancellation/Interruption insurance to protect your trip investment. When an unexpected event prevents you from traveling, Trip Cancellation/Trip Interruption insurance reimburses travel costs if your trip is cancelled before you leave or disrupted after it has begun. Travel insurance should be an integral part of your trip planning, and we encourage guests to purchase applicable and protective travel insurance at time of booking. Our preferred provider Acera Insurance will give you a quote for both Emergency Medical insurance and/or Trip Cancellation/Interruption insurance. Please read the following terms carefully: 1. In the event of a cancellation or booking amendment made by a guest: (a) if notice of cancellation or amendment is accompanied by written documentation and received by SLWR greater than 90 days prior to the arrival date, SWLR will grant to that guest a Voucher equal to the amount of deposit paid to date, which may be applied towards a future stay within one year of the original arrival date, less an $800 CAD cancellation fee per person.   (b) cancellations and booking amendments accompanied by written documentation and made within 90-60 days of arrival date will result in forfeit of the deposit paid to SLWR, without further recourse by the guest. However, provided the  balance payment for the stay has been paid on-time at the 90-day mark, a Voucher for the balance paid will be issued and may be applied towards a future stay within one year of the original arrival date. (c) cancellations and booking amendments made within 30 days of arrival result in full forfeit of all monies paid to SLWR (equal to the total booking price including any transfer package costs) without further recourse by the guest.   2. In the event that either party, the guest or SLWR, through acts of God or acts or prohibitions of any governmental authority, war, civil disturbance, flood, fire, pandemic, weather related event, or any other cause whatsoever beyond its control, is prevented from fulfilling its obligations, then SWLR will use all reasonable efforts to reschedule the booking (subject to any payment differentials in the sole discretion of SLWR). SLWR will not be subject to any further liability and no refund of a deposit, balance payment, or other monies will be made, regardless of circumstances. 3. Failure to abide by payment terms, including late payments, will void the payment terms and can result in Siwash Lake cancelling the trip without notice and with no refunds or vouchers. 4. Smoke from a wildfire(s) is as unpredictable and as changeable as the weather. It does not constitute a valid reason to terminate this agreement. 5. SLWR will not offer a refund, adjustment or credit for early guest departures or for any unused portion of an all-inclusive package.  6. Should any action be filed in Court for a dispute arising from this agreement, venue for any such action is proper only in Kamloops, British Columbia. ⇒ SLWR ENCOURAGES GUESTS TO PURCHASE APPLICABLE AND PROTECTIVE TRAVEL INSURANCE

General Resort Terms & Conditions

1. Each party of up to five guests is allocated one private guide for one activity each morning and one activity each afternoon per day. Subject to availability, guests may engage an additional guide for an additional activity at extra cost, with a minimum of two guests required to do so. Self-guided activities are available between dawn and dusk.
    
2. All activities and experiences are subject to weather and other outdoor conditions at discretion of management.
    
3. If for any reason SLWR cannot deliver a specified component of the facilities, activities and/or services during guests' stay, SLWR reserves the right to offer a reasonable alternative without liability.
    
4. Each guest will follow all rules of conduct and other health and safety policies for Siwash Lake Wilderness Resort as these are established by SLWR from time to time and as posted in guest room information books.
    
5. Physical distancing and mask wearing guidelines will apply during times of active pandemic as dictated by the BC Centre for disease control and the World Health Organization.
    
6. While at the Resort all children to the age of 7 must be accompanied by a parent or legal guardian at all times, except when participating in SLWR's 'Free-Range Kids' childcare program.
    
7. Guests are advised that disrespectful, offensive or abusive behavior will not be tolerated and may result in refusal of service and/or ejection from the Resort property without refund, adjustment or credit by SLWR.
    
8. Siwash Lake authorizes the use of its name in association with quality images taken by guests while at the property. Guests may share their photos and reels on public social media channels provided they tag @siwashlake. In turn, guests may be photographed or recorded on video while at the property. Prior to utilizing any such imagery on SLWR social media channels, management will seek guest approval. DRONE use by guests is strictly forbidden, due to guest privacy, respect for the ranch livestock, and sensitive wildlife habitat.
    
9. Guests are advised that pets of any kind are not permitted at the Resort.

RELEASE OF LIABILITY, WAIVER OF CLAIMS, ASSUMPTION OF RISKS AND INDEMNITY AGREEMENT (hereinafter "the Release Agreement")
When signing their Booking Agreement, guests must acknowledge that they have read and understood this Release Agreement in favour of SLWR

PRE-ARRIVAL DOCUMENTATION

1. Prior to arrival each Guest will be required to complete, sign, and return to SLWR within the time required a guest profile in respect of requested resort activities, dietary restrictions, medical conditions etc. and the Release Agreement
2. A pre-trip Declaration of Health (during times of pandemic only)

SLWR will provide all relevant forms and signing instructions at 90 days in advance of arrival.

GUEST RESPONSIBILITIES
Guests are solely responsible for:

1. Compliance with Canadian entry and customs requirements;
2. Appropriate clothing and footwear;
3. Travel arrangements to and from SLWR;
4. Travel and medical insurance coverage.

2017 WILDFIRE
Guests acknowledge that the landscape in and around the resort was altered due to a significant wildfire event in 2017. SLWR operates within a post-wildfire regenerating eco-system. All images on the SLWR home website are current.