ARRIVAL/DEPARTURE DAYS & MINIMUM STAYS
Guests may arrive and depart any day of the week when self-driving to the ranch. On Mondays and Fridays only, our transfer package is available for 3, 4, and 7 night stays. A 3-night minimum stay is always in effect. In peak periods, a minimum 4 or 7 night stay may apply.
 

CHECK IN & CHECK OUT TIMES
Check in between 3-6pm
Check out by 11am

INCLUSIONS
The all-inclusive rate includes accommodation, food and beverages, alcohol, guided activities and full use of facilities between dawn and dusk for self guided activities.

EXCLUSIONS
There are no guided activities offered on arrival and departure days, however a wide selection of self-guided activities is available on these days. Helicopter adventure, wellness services, reserve wines, transportation to and from the resort, applicable taxes, and gratuities are excluded.

ACCOMMODATION PREFERENCES
Accommodations are assigned upon request at time of booking based on availability. Accommodations have differing minimum occupancy rates.

PAYMENT TERMS
25% deposit is payable by bank wire transfer, bank to bank transfer, or e-transfer at time of booking to secure your reservation. The balance is due not less than 60 days prior to arrival date, by bank wire transfer, bank to bank transfer, or e-transfer. Rates are billed in Canadian dollars. 

TAXES
Total taxes (as applicable) are 13% including Canadian Goods and Services Tax (GST), Provincial Sales Tax (PST), and Provincial Hotel Tax (MRDT) and an on-site Conservation Levy (ECO). The conservation and environmental levy is guests' contribution towards SLWR's commitment to fair trade, ethical farming practices, growing food at the Resort and purchasing from local suppliers whenever possible. It helps the Resort maintain a minimal environmental footprint and supports sustainability initiatives, land stewardship and conservation projects. Siwash Lake Wilderness Resort is Platinum certified for sustainability based on rigorous third party audits, at least every two years.
 
RESORT FEE
A resort fee of 10% may be applied in peak season to cover extra services and facility incidentals such as our Free-Range Kids childcare program, fishing licenses, boot rental, fly fishing gear, binoculars, yoga mats, daily stocking of in-room refreshment centres, use of hand-held radios for guests going out hiking or walking on their own, day packs, transfers in and around the resort, and so forth.

TRIP ENHANCEMENTS & INCIDENTALS
Cash or e-transfer at the end of guest stay may pay for incidental charges and trip enhancements (i.e. massage services and off-site excursions).

Cancellations and Booking Amendments 1. In the event of a cancellation or booking amendment made by a guest:  (a) if notice of cancellation or amendment is accompanied by written documentation and received by SLWR greater than 90 days prior to the arrival date, SWLR will grant to that guest a Voucher equal to the amount of deposit paid to date, which may be applied towards a future stay within two years of the original booking dates, less a cancellation fee of $500.00 CAD per person.   (b) cancellations and booking amendments made within 90 days of arrival result in forfeit of the 25% deposit paid to SLWR, without further recourse by the guest. However, provided the 75% balance payment has been paid on-time at the 90-day mark, a Voucher for the 75% balance paid will be issued and may be applied towards a future stay within two years of the original booking dates.   2. In the event that either party, the guest or SLWR, through acts of God or acts or prohibitions of any governmental authority, war, civil disturbance, flood, fire, pandemic, weather related event, or any other cause whatsoever beyond its control, is prevented from fulfilling its obligations, then SWLR will use all reasonable efforts to reschedule the booking. SLWR will not be subject to any further liability and no refund of a deposit, balance payment or other monies will be made, regardless of circumstances. 3. Smoke from a wildfire(s) does not constitute a valid reason to terminate this agreement. 4. SLWR will not offer a refund, adjustment or credit for early guest departures or for any unused portion of an all-inclusive package.  5. Should any action be filed in Court for a dispute arising from this agreement, venue for any such action is proper only in Kamloops, British Columbia. ⇒ SLWR ENCOURAGES GUESTS TO PURCHASE APPLICABLE AND PROTECTIVE TRAVEL INSURANCE

General Resort Terms & Conditions

1. Each party of guests is allocated one private guide for one activity each morning and one activity each afternoon per day, or one full-day activity. Subject to availability, guests may engage a second guide for an additional activity at extra cost, with a minimum of two guests required to do so. Self-guided activities are available between dawn and dusk.
    
2. All activities and experiences are subject to weather and other outdoor conditions at discretion of management.
    
3. If for any reason SLWR cannot deliver a specified component of the facilities, activities and/or services during guests' stay, SLWR reserves the right to offer a reasonable alternative without liability.
    
4. Each guest will follow all rules of conduct and other health and safety policies for Siwash Lake Wilderness Resort as these are established by SLWR from time to time and as posted in guest room information books.
    
5. Physical distancing and mask wearing guidelines will apply during times of active pandemic as dictated by the BC Centre for disease control and the World Health Organization.
    
6. While at the Resort all children to the age of 7 must be accompanied by a parent or legal guardian at all times.
    
7. Guests are advised that disrespectful, offensive or abusive behavior will not be tolerated and may result in refusal of service and/or ejection from the Resort property without refund, adjustment or credit by SLWR.
    
8. Siwash Lake authorizes the use of its name in association with quality images taken by guests while at the property. Guests may share their photos and reels on social media provided they use the hashtag #SiwashLake. In turn, guests may be photographed or recorded on video while at the property. Prior to utilizing any such imagery on SLWR social media channels, management will seek guest approval. DRONE use by guests is strictly forbidden, due to guest privacy, respect for the ranch livestock, and sensitive wildlife habitat.
    
9. Guests are advised that pets of any kind are not permitted at the Resort.

RELEASE OF LIABILITY, WAIVER OF CLAIMS, ASSUMPTION OF RISKS AND INDEMNITY AGREEMENT (hereinafter "the Release Agreement")
When signing their Booking Agreement, guests must acknowledge that they have read and understood this Release Agreement in favour of SLWR

PRE-ARRIVAL DOCUMENTATION

1. Prior to arrival each Guest will be required to complete, sign, and return to SLWR within the time required a guest profile in respect of requested resort activities, dietary concerns, health history etc. and the Release Agreement
2. A pre-trip Declaration of Health (during times of pandemic only)

SLWR will provide all relevant forms and signing instructions.

GUEST RESPONSIBILITIES
Guests are solely responsible for:

1. Compliance with Canadian entry and customs requirements;
2. Appropriate clothing and footwear;
3. Travel arrangements to and from SLWR;
4. Travel and medical insurance coverage.

2017 WILDFIRE
The landscape in and around the Resort has been altered due to a significant wildfire event in 2017.