Privacy Policy for Siwash Lake Wilderness Resort & Ranch
Siwash Lake Wilderness Resort & Ranch (“Siwash Lake,” “we,” “our,” or “us”) is committed to protecting your privacy and safeguarding your personal information. This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit our website at www.siwashlake.com (the “Website”) or engage with us in any way.
1. Information We Collect
Personal Information You Provide
- Name
- Email address
- Phone number
- Mailing address
- Country of residence
- Travel preferences and special requests
- Booking details
- Payment information (processed securely via third-party providers)
- Information submitted through inquiry forms, newsletters, or surveys
Automatically Collected Information
When you visit our Website, we may collect:
- IP address
- Browser type
- Device type
- Pages visited
- Time spent on pages
- Referring website
- Cookies and tracking data
2. How We Use Your Information
We use your information to:
- Respond to inquiries and reservation requests
- Process bookings and payments
- Provide guest services and personalize experiences
- Send confirmations, updates, and operational communications
- Send marketing emails (only if you opt in)
- Improve website functionality and performance
- Analyze traffic and marketing effectiveness
- Comply with legal obligations
3. Cookies & Tracking Technologies
We use cookies and similar technologies to:
- Improve user experience
- Analyze website performance
- Support advertising and remarketing campaigns
We may use tools such as:
- Google Analytics
- Google Ads
- Meta (Facebook/Instagram) advertising tools
- Other marketing and analytics platforms
You can manage or disable cookies in your browser settings. Please note that some features of the Website may not function properly without cookies.
4. Marketing Communications
If you subscribe to our newsletter or opt in to marketing communications, we may send you updates, special offers, and relevant information about Siwash Lake.
You may unsubscribe at any time by clicking the “unsubscribe” link in our emails or by contacting us directly.
5. Sharing of Information
We do not sell your personal information.
We may share your information with trusted third parties who assist us in operating our business, such as:
- Secure payment processors
- Email marketing providers
- Website hosting providers
- Booking or reservation management systems
- Analytics and advertising platforms
These third parties are contractually required to safeguard your information.
We may also disclose information if required by law or to protect our legal rights.
6. International Guests & GDPR Rights
Siwash Lake welcomes guests from the United States, United Kingdom, and European Union.
If you are located in the EU, UK, or other jurisdictions with data protection laws, you may have the right to:
- Access your personal data
- Correct inaccurate information
- Request deletion of your data
- Restrict processing
- Object to certain uses
- Withdraw consent
- Lodge a complaint with a data protection authority
To exercise any of these rights, please contact us at explore@siwashlake.com
7. California Privacy Rights (CCPA)
If you are a California resident, you may have the right to:
- Request disclosure of personal information collected
- Request deletion of personal information
- Opt out of certain data sharing practices
We do not sell personal information.
To make a privacy request, please contact explore@siwashlake.com
8. Data Retention
We retain personal information only as long as necessary to:
- Fulfill booking and guest service obligations
- Comply with legal, tax, or accounting requirements
- Resolve disputes
Marketing data is retained until you unsubscribe.
9. Data Security
We implement reasonable administrative, technical, and physical safeguards to protect your personal information. Payment transactions are processed through secure third-party providers using encrypted technology.
However, no method of transmission over the internet is 100% secure.
10. Third-Party Links
Our Website may contain links to external websites. We are not responsible for the privacy practices or content of third-party sites.
11. Children’s Privacy
Our Website is not directed to individuals under the age of 16. We do not knowingly collect personal information from children.
12. Changes to This Policy
We may update this Privacy Policy periodically. Any changes will be posted on this page with a revised effective date.
13. Contact Us
Siwash Lake Wilderness Resort & Ranch
Box 29, 70 Mile House, BC, Canada, V0K 2K0
Email: explore@siwashlake.com
Phone: 1.250.395.6541
10. Third-Party Links
Our Website may contain links to external websites. We are not responsible for the privacy practices or content of third-party sites.
11. Children’s Privacy
Our Website is not directed to individuals under the age of 16. We do not knowingly collect personal information from children.
12. Changes to This Policy
We may update this Privacy Policy periodically. Any changes will be posted on this page with a revised effective date.
13. Contact Us
Siwash Lake Wilderness Resort & Ranch
Box 29, 70 Mile House, BC, Canada, V0K 2K0
Email: explore@siwashlake.com
Phone: 1.250.395.6541









